Reporting problems

Ask a question

Check the FAQ first. For questions and chat:

darken’s Discord: the app developer’s community.
airplanes.live Discord: the official airplanes.live Discord, for questions about the network, coverage and feeding.

Both are also linked in Settings › Support.

Report a bug

Open an issue on the issue tracker. Include:

the app version (shown under Changelog in Settings) and where you installed it from,
your phone model and Android version,
what you did, what you expected, and what happened instead,
a screenshot or screen recording if it helps.

Search the existing issues first; someone may have reported it already.

Record a debug log

A debug log records everything the app is doing, which often shows the cause of a problem.

Open Settings › Support, tap Record debug log and confirm.
Do what causes the problem.
Go back to Settings › Support, tap Stop recording and share the file.

The log may contain sensitive information, like your location or feeder ID. Only share it with people you trust. If you’d rather not attach it to a public issue, ask on darken’s Discord where to send it.